商用英语900句2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载

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Unit One Approaching the Customer 招呼顾客1

Unit Two Determining What the Customer Wants to Buy 确定顾客想买什么10

Unit Theree Showing the Sample 出示样品20

Unit Four Recommending the Merchandise and Persuading the Customer 推荐商品与劝购30

Unit Five Telling about Size 说明尺寸大小41

Unit Six Telling about Color 说明颜色51

Unit Seven Telling about Design 说明式样62

Unit Eight Telling about Quality 说明质量73

Unit Nine Introducting a Speciality 介绍土特产85

Unit Ten Trying on(out)the Goods 试穿、试用商品98

Unit Eleven Explaining and Offering Cautions 解释性能与提醒注意事项109

Unit Twelve Telling about the Price 说明价格120

Unit Thirteen Charging 收付款130

Unit Fourteen Paking 包扎139

Unit Fifteen Suggesting Additional Purchase 建议另买商品149

Unit Sixteen Closing the Sale 结束买卖159

Unit Seventeen Being on Sale 减价168

Unit Eighteen Bargining 讨价还价177

Unit Nineteen Being Out of Stock 缺货189

Unit Twenty Paying in Different Ways 不同的付款方式198

Unit Twenty-one Foreign Exchange Service 外汇兑换服务209

Unit Twenty-two After-Sales Service(Ⅰ)售后服务(一)219

Unit Twenty-three After-Sales Service(Ⅱ)售后服务(二)229

Unit Twenty-four Handing the Customer s Complaints 应付顾客的抱怨240

Unit Twenty-five Having Something Made to Measure 定做253

Unit Twenty-six Ordering by Telephone 电话订购265

Unit Twenty-seven Having Something Delivered or Transported 运送货物276

Unit Twenty-eight Returning Lost Property and Claiming Damages 归还失物与索赔286

Unity Twenty-nine Business Time 营业时间296

Unit Thirty Giving Directions within a Department Store 店内指路305

Unit Thirty-one Showing the Way 指路314

Unit Thirty-two Business Talk 业务洽谈323

Unit Thirty-three Sarvice in a supermarket 超市服务334

Unit Thirty-for Service in an In-store Restaurant 餐饮服务345

Unit Thirty-five Making Apologies 道歉356

Unit Thirty-six Expressing Thanks 表示感谢365

AppendixⅠ Supplementary Vocabulary 商业补充词汇374

AppendixⅡ How to Read Figures 怎样读数字392

AppendixⅢ Money Names of Some Main Countries 各主要国家货币名称395

AppendixⅣ Refrence Key to the Exercises 练习参考答案396